Privacy policy

Last updated: June 2026 

Claremont Comms (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website (https://claremontcomms.com) or interact with us. 

  1. Who We Are

Claremont Comms is a communications and behaviour change agency based in the United Kingdom. 

Contact details:
Email: claremont@claremont.org.uk
Registered Address: The Carriage House, Mill Street, Maidstone, Kent, United Kingdom, ME15 6YE 

If you have any questions about this policy or your personal data, please contact us using the details above. 

  1. What Data We Collect

We may collect and process the following types of personal data: 

Information you provide directly 

  • Name 
  • Email address 
  • Phone number 
  • Company name 
  • Job title 
  • Any other information you include in contact forms or emails 

Information collected automatically 

  • IP address 
  • Browser type and version 
  • Device information 
  • Pages visited and time spent on the site 
  • Referring URLs 

Cookies and tracking data 

We use cookies and similar technologies to improve user experience and analyse website performance (see Section 9). 

  1. How We Use Your Data

We use your data to: 

  • Respond to enquiries and provide requested information 
  • Deliver services to clients 
  • Improve our website and marketing 
  • Send relevant communications (if opted in) 
  • Comply with legal obligations 
  1. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases: 

  • Consent – for marketing communications and non-essential cookies 
  • Contract – where processing is necessary to deliver services 
  • Legitimate interests – to operate and improve our business 
  • Legal obligation – where required by law 
  1. How We Share Your Data

We do not sell your personal data. However, we may share it with: 

  • Service providers (e.g. hosting providers, CRM systems, analytics tools) 
  • Professional advisors (e.g. accountants, legal) 
  • Authorities when legally required 

All third parties are required to respect the security of your personal data. 

  1. International Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as: 

  • UK adequacy regulations 
  • Standard Contractual Clauses (SCCs) 
  1. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. 

  1. Your Rights

Under UK data protection law, you have the right to: 

  • Access your personal data 
  • Request correction of inaccurate data 
  • Request deletion (“right to be forgotten”) 
  • Object to processing 
  • Restrict processing 
  • Request data portability 
  • Withdraw consent at any time 

To exercise your rights, please contact us using the details above. 

  1. Cookies

We use cookies to: 

  • Ensure the website functions properly 
  • Analyse traffic and user behaviour 
  • Improve user experience 

You can control cookie preferences via your browser settings. 

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including: 

  • Secure servers 
  • Access controls 
  • Encryption where appropriate 
  1. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their privacy policies. 

  1. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. 

  1. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact: 

Email: claremont@claremont.org.uk