We’re hiring a Consultant

We’re on the hunt for a Consultant to join our team of experts, delivering research, co-design and behaviour change interventions across everything from cancer diagnosis and treatment, brain health, road safety, mental health research and childcare provision, among many others.

This is a rare opportunity to join a team that is doing thoughtful, stimulating work that contributes to social good, within a supportive and friendly work environment.

Job description: Consultant

Contract type: Permanent – 4 or 5 days per week

Reporting to: Senior Consultant

Location: Can be predominantly home or office based, but postholder is required to travel to London office most Mondays

Salary: £38,000 to £40,000 pro rata

About Claremont:

Claremont is a leading behaviour change communications agency. We help governments, charities and brands to use behavioural science and co-design to solve real world problems and change lives for the better. We do research, insight, strategy, messaging, creative, delivery and more.

We are a small, high performing core team working in partnership with a wider network of trusted freelance associates and partners. The work we do is fast-paced, rigorous and often focused on knotty problems that we are trying to unpick for our clients and the audiences they are seeking to engage.

We are picky about who we work with and what causes we champion. We are happy to work with an organisation from any sector and from anywhere in the world, but we only do work that contributes to social good.

Our people really care. We don’t waste time with tiresome virtue signalling but we do have opinions on social justice and we’re committed to using our skills and experience to make a difference.

We believe in the mantra of “nothing about me without me”. Behaviour change communications are more effective when campaigns are planned alongside people not for people. We listen, pay attention to small details and respect the expertise of lived experience.

We believe in fairness and we treat people well. Staff, associates, clients, suppliers. We do our best to live our values in the way we work: flexible working, sensible hours, respect for people’s right to a healthy work-life balance. We aim to foster a supportive, enjoyable work culture where people treat each other like adults and are given enough trust, autonomy and support to do their best work.

We strive for high standards all the time, in all we do. We only share work with clients when it is ready and has been fully considered. We take pride in offering a quality of thinking and delivery that most agencies cannot reach.

We do our best work when we build collaborative relationships with clients. We don’t shroud our work in mystery. We use evidence-based, validated theoretical models and frameworks. We share our workings, we evidence our opinions, we hypothesise, test, learn and adapt.

About you:

You are in your element turning a strategy into deliverable ideas that work across multiple channels. You enjoy crafting messaging and narratives, coming up with tactics and taking those through to production.

You might be working in advertising or at an integrated PR or marketing agency. You might feel like you’re a cog in a system. You might be looking for work with more purpose and impact, and a place where you feel you have a true sense of autonomy and space to grow.

Skills, knowledge and experience required:

Essential:

Project and budget management experience

Strong writing and presentation skills

Confident communicating both internally and with clients

Proactivity and ability to work at pace, with a keen eye for detail and accuracy

Ability to be adaptable and work flexibly across a diverse range of tasks and initiatives, managing own time effectively

Experience with stakeholder and community engagement

Ability to take a strategy into campaign planning – ideation, production and activation – with a neutral, multi-channel approach

Aptitude for messaging and narrative development, rooted in insight and strategy

An enthusiasm to stay abreast of new technologies and the changing external environment

Demonstrable passion for social change

Experience of working with freelancers/suppliers e.g. designers, printers

Experience working in an agency and/or with agencies

Strong IT skills (especially with Microsoft Office, but familiarity with Sharepoint, Dropbox, Google Workspace and Slack)

Desirable, but not essential:

Knowledge of commonly used behavioural science models and frameworks, including COM-B and Behaviour Change Wheel, EAST, MINDSPACE etc.

Experience working in or with charities and/or the public sector

Experience facilitating qualitative research, e.g. focus groups/interviews

Summary of main responsibilities:

Being a key client contact for projects and ensuring excellent communications throughout the delivery of your projects.

Project management including creating and managing timelines, drafting and circulating meeting agendas and producing status reports and meeting notes.

Responsible for leading / managing specific workstreams within projects on a range of client accounts and internal projects, reporting into Director/Senior Consultant leading the project.

Responsible for crafting multi-channel social marketing campaigns, with input from senior colleagues and creative associates.

Responsible for ensuring work is completed to a high standard, on time and to the agreed scope of work and budget.

Supporting Senior Consultants in the delivery of client projects, e.g. assisting with research, facilitating qualitative research, production, etc.

Developing and managing relationships with relevant partners/suppliers (e.g. designers, printers, producers etc), as well as stakeholders and community orgs

Supporting new business proposals / pitches, playing a role in Claremont’s external marketing, e.g. supporting Claremont events, content creation for our social media channels and having a presence on LinkedIn etc.

Contributing to the continuous improvement of the agency’s processes, systems and ways of working, taking the initiative to identify efficiencies or ways of modernising / innovating / adapting our approach.

Contributing positively to the culture of Claremont with an agile and can-do approach, adaptable to the changing needs and priorities of the agency and the landscape in which we work.

Sharing knowledge and learnings gathered through client projects with the wider team and identifying an area of focus for knowledge sharing.

How to apply:

Follow this link to complete a set of questions.

We will be assessing these anonymously and scoring against a set of criteria, which are based on the attributes listed in this job description. Long-listed candidates will be invited to interview, where we will share the questions in advance. We will then shortlist and set a task, and those candidates will be invited to present their task at a second interview. The task will also be reviewed independently by another member of our team.

We actively welcome applications from people from diverse backgrounds.

The deadline for applications is 20th November.