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Who Cares?

Colourful people

  For the past two years, I’ve been compiling material for a book that aims to act as a call to arms for the charity sector, urging leaders to listen to and empower their audiences. Now Who cares? Building audience-centred engagement strategies in the non-profit sector has been published by CharityComms. Right now, many charities…

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Seven things we’ve learned about research on Zoom

Mug next to a laptop showing Zoom call.

  Back in early March we had a huge stack of qualitative research tasks ahead of us. Planned trips up and down the country to speak with employers for the Flex Appeal project; a series of co-design sessions for a major medical research project; capturing the lived experiences of transport users across the UK. At…

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